Privacy & Data Protection Policy

1. Scope and Legal Basis

This Privacy Policy governs the processing of personal data and special category health data (panoramic X-rays, medical questionnaires, clinical history) collected via turkeyveneers.com. We process your data in strict compliance with the European Union General Data Protection Regulation (Regulation EU 2016/679 - GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK).

2. Categories of Data Collected

We may process the following categories of information when you interact with our patient advisory portals:

• Identity & Contact Information: Full name, email address, international telephone number, country of residence.
• Preliminary Clinical Diagnostics: Dental panoramic radiographs, CBCT files, photos of hairline or aesthetic treatment zones, self-reported dental and medical history.
• Technical Browsing Data: IP address, browser type, geographic country location, referral URLs, and session analytics collected strictly for site performance optimization.

3. Purpose and Medical Confidentiality

Your medical records and consultation requests are collected exclusively for:

• Facilitating clinical preliminary assessments with board-certified surgeons and dental specialists.
• Generating transparent cost estimates, personalized travel timelines, and hospital package proposals.
• Coordinating VIP airport transfers, hotel accommodations, and bilingual translation logistics in Istanbul.

We never sell, lease, or monetize patient contact information or diagnostic imagery to commercial third parties.

4. International Transfers & Security Protocols

Clinical files transmitted via our secure webforms are protected by 256-bit SSL encryption both in transit and at rest. When data is transferred to medical specialists in Istanbul for preliminary evaluation, transfers are conducted in full compliance with KVKK Cross-Border Transfer Requirements and EU Standard Contractual Clauses (SCCs).

5. Your Data Subject Rights

Under GDPR (Articles 15–22) and KVKK (Article 11), you retain the absolute right to:

• Request a copy of all personal and clinical data held about you.
• Request rectification of incorrect diagnostic or contact information.
• Request permanent deletion of your inquiry records and X-rays from our coordination database (Right to Erasure).
• Withdraw consent for medical coordination communications at any time.